At HeroTask, we pride ourselves on providing the best possible customer service experience. Having supported over 1400 customers in Canadian pharmacy, we’ve learned a few things about superior customer support! Offering your customers the best results in an increase in customer loyalty. And that’s important for growing a successful brand.
We believe in offering the best in customer support, and it shows.
The iApotheca/ HeroTask customer support team is one of the best in the industry. And that translates to great relationships and customer loyalty.
So how do we do it?
We use the HeroTask platform, of course! We’ve put together a few ways that HeroTask helps us offer outstanding support.
HeroTask Solves Problems
At HeroTask, we view our platform not just as a tool to improve task management, but as a solution. Why is that? Solutions solve problems. And if your problem is task management, HeroTask is your solution.
Have problems with team communication? HeroTask is your solution! Need help delegating and monitoring task progress? Again- look no further than HeroTask!
Subject Matter Experts
At HeroTask, our Customer Support team are all subject matter experts. Far too often do companies get caught in the trap of having less than stellar customer support. At HeroTask our entire customer support team is in-house. They know all there is to know about using HeroTask to improve team performance.
If you have a question about the product, we have an answer. If you’re looking for ways our platform can improve your team’s productivity, we have an answer.
Continued Customer Support
We love hearing about what our clients love about our product! We also love hearing what you may not like all that much. At HeroTask our customer support team is not just here to answer questions.
They also reach out to customers to make sure they are getting the most out of HeroTask. They’re always looking for ways to make our customer experience that much better.
A Passion for Customer Success
We love customer success stories. At HeroTask we love reaching out to our clients to collect feedback on how HeroTask has improved their workflow management.
We love understanding how the platform has improved your communication and productivity. We then use that feedback to improve our product and offer you more.
It’s a win-win all around!
Coming soon, look out for our posts on success stories. We’ll highlight some of the ways our customer support team has helped different organizations.
With HeroTask, we guarantee that every customer gets the same level of amazing customer support. We promise we’ll never leave you hanging.
Now, we’d like to hear from you! What do you look for when it comes to customer support? Leave your thoughts below!